(Q) There is a buzzing sound in the air conditioning unit outside, yet the the compressor and the fan motor are not running.
(A)The contactor of the ac unit is bad or the breaker has tripped.

(Q) The fan motor of the outside air conditioning unit is running but there is no cooling.
(A) The compressor of the air conditioning unit is not starting. Turn the unit off and contact us for help. 

(Q) The fan motor and compressor of the outside air conditioning unit are running, yet there is no cooling.
(A) Possible causes include the following: the indoor fan motor is not running, the return air filter is dirty, the freon is leaking, the evaporator is frozen, or the compressor is not pumping adequately.

(Q) The compressor of the air conditioning unit is running, but the fan motor is not turning.
(A) The fan motor is bad or not starting. Turn the unit off and have it checked. 

(Q) The thermostat is on the off position, but the outside air conditioning unit is running.
(A) The contactor’s terminals are fused together. Turn the breaker off and call us for help.

(Q) There is griding sound in the indoor air conditioning unit and the pipe outside is frozen.
(A) The fan motor’s bearing is wearing out or the blower wheel may be broken. Turn the unit off and contact us for help. 

(Q) How often should one replace one’s air conditioning unit filter?
(A) The filter should be checked at least once a month and should be replaced as soon as a layer of dust can be seen on the membrane. 

(Q) Isn’t pleated air conditioning filters supposed to last 3 months?
(A) If there is a layer of dust on it and it’s beginning to restrict air flow, it’s time to replace it. 

(Q) Does the air conditioning refrigerant get used up? Why do I have to add some in my air conditioning unit every year?
(A) No, the refrigerant does not get used up. The air conditioning system has a leak that needs to be repaired. Once that is done, you won’t have to add refrigerant in your air conditioning system every year. 

(Q) Is there any reason why water is dripping from the eave of my house? Does my air conditioning unit have any thing to do with this?
(A) Yes, water from the air conditioning system is being diverted because of a clogged or corroded drain pan. 

(Q) There is water dripping through my ceiling. Is the water coming from my air conditioning system?
(A) Yes it is a possibility. But If the water heater is also in the attic, please have it checked to make sure.